Tb88 Privacy Policy — Our Commitment to Protecting Your Data

1. Introduction & Definitions

Tb88 ("we", "us", "the platform") is fully committed to protecting your privacy. This Privacy Policy explains what information we collect when you use the tb88.vin website and mobile application, how that information is used, and how it is kept secure.

By using our platform, you consent to this Privacy Policy. In this policy, "personal information" refers to any information that can directly or indirectly identify you — such as your name, address, email, phone number, or financial details.

As a trusted online gaming platform, tb88 only collects information that is necessary to operate our services effectively. We never collect unnecessary data and do not sell your information to third parties.

2. What Information We Collect

Tb88 collects information from you at various points. The categories are detailed below:

Information collected at registration:

• Full Name & Date of Birth
• Email Address & Mobile Number
• Residential Address
• National ID or passport number (for verification purposes)
• Preferred Currency & Language

Information collected automatically while using the platform:

• IP Address & Device Information
• Browser Type & Operating System
• Login Time & Session Duration
• Gaming Activity & Betting History
• Page Visits & Click Patterns

Financial Transaction Information:

• Deposit & Withdrawal History
• Payment method details (Mobile Banking, Nagad, bank account)
• Transaction Date, Amount & Status

3. Use of Information

Tb88 uses your personal information only for specific, legitimate purposes. We never use it for any other purpose without your consent. The primary use cases are:

• Account Management: For registration, login, and profile updates.
• Service Delivery: To provide gaming, betting, Live Casino, and Sports Betting services.
• Financial Transactions: For processing deposits, withdrawals, and bonuses.
• Identity Verification: For compliance with KYC and AML policies.
• Customer Support: For dispute resolution and complaint handling.
• Security: To prevent fraud, hacking, and unauthorized access.
• Promotions & Offers: To send you relevant promotions (you can opt out at any time).
• Legal Obligations: To meet regulatory reporting requirements.
• Service Improvement: To analyze and improve the user experience.

4. Data Sharing & Third Parties

Tb88 never sells, rents, or commercially transfers your personal information. However, data may be shared with specific third parties in the following limited circumstances:

• Payment Providers: Solely for processing transactions with Mobile Banking, Nagad, Rocket, and our banking partners.
• Game Software Providers: Limited data required for the technical operation of games.
• Security Partners: Specialist agencies for fraud detection and prevention.
• Legal Authorities: To government authorities in response to lawful orders or investigations.
• Analytics Tools: Anonymized and aggregated data for service analytics.

Each of the third parties above operates under strict data protection agreements with tb88 and is not permitted to use your information for their own purposes.

5. Cookies & Tracking Technologies

Tb88 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Performance Cookies: Used to monitor site speed and performance.
• Functionality Cookies: To remember your language, timezone, and preferences.
• Analytics Cookies: Used to analyze site usage (anonymous data).

You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may limit certain features.

6. Data Security Measures

Tb88 follows the highest industry standards to protect your personal and financial information. Our security infrastructure includes:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Data Masking: Sensitive information such as card numbers is always partially masked.
• Restricted Access: Only authorized personnel can access specific data.

7. Your Rights Regarding Your Data

As a tb88 member, you have the following rights regarding your personal information:

• Right to Know: You may request to see what information we hold about you at any time.
• Right to Rectification: You can request that incorrect or outdated information be updated.
• Right to Erasure: You can request that your data be deleted in certain circumstances.
• Right to Restrict Processing: You can request that the use of your data be restricted in certain cases.
• Data Portability: You may request an export of your data in a specific format at any time.
• Right to Object: You can object to receiving marketing communications.

To exercise any of the above rights, please contact our support team. We will respond to your request within 30 business days.

8. Data Retention Policy

Tb88 retains your personal information only for as long as necessary or required by law. Retention periods by data type are as follows:

Once the retention period ends, data is securely deleted or anonymized so that you can no longer be identified.

9. Children's Privacy Protection

Tb88 strictly prohibits participation by minors (under 18). We do not knowingly collect or process personal information from anyone under the age of 18.

Date of birth is verified at registration, and additional proof of age may be requested if needed. If we become aware that a member is underage, the account is immediately closed and all collected data is deleted.

10. Changes to Privacy Policy

Tb88 may update this Privacy Policy from time to time. If significant changes are made, we will notify you in advance by email or through the platform. Continued use of the platform after any changes constitutes acceptance of the updated policy.

The "Last Updated" date at the top of the page always reflects the most recent change. To request a copy of a previous version of this policy, please contact our support team.

11. Contact & Privacy Complaints

For any questions, concerns, or complaints about this Privacy Policy, please contact our data protection team:

• Email: [email protected]
• Live Chat: directly on the platform
• Service hours: 24 hours a day, 7 days a week

We typically provide an initial response to privacy-related complaints within 72 hours and aim to deliver a full resolution within 30 business days.